What is the customer level?


The Customer level is the way in which clients are classified in Banexcoin and depending on the Level reached, different benefits will be granted when making exchanges, deposits or withdrawals; the higher the Customer Level, the higher the allowed limits and the lower the fees for using the platform.


Who can request an increase in Customer Level?


Anyone registered with Banexcoin can request an increase in the customer level of their account:


  • For Beginner, Intermediate and Teacher level: The applicant's account must be a natural person 


  • For Corporative Level: The requesting account must be registered by the legal representative of the company or institution.