(Old Intermediate level)will allow you to carry out higher level operations, for more experienced clients.




  • Have an Intermediate Customer level

  • Proof of residence no longer than 3 months (receipt of one of the following services: electricity, water supply, cable or telephone service)* .


Once I send all my data, how long will it take to increase the level of my Banexcoin account?


Banexcoin must verify the information provided, once the process is completed you must wait approximately 72 business hours or more, depending on the influx of requests that are in the queue to be processed, after which you will be notified by mail about its increase or incidence in the verification process.


Take into account the following when making a request for a level increase to prevent the waiting time from being longer than necessary:


  • *Only the aforementioned documents are accepted as proof of residence.

  • The documents must be legible and their data must match what you have previously entered on the platform.

  • If your level increase request is rejected for having erroneous data and it is requested again, you will have to wait an approximate time of 72 business hours or more depending on the influx of requests that are in the queue to be processed.