It will allow you to carry out higher level operations, for more experienced clients.




  • Have an Intermediate Customer level

  • Proof of residence no longer than 3 months (receipt of one of the following services: electricity, water supply, cable or telephone service)* .


Once I send all my data, how long will it take to increase the level of my Banexcoin account?


We will check the information provided in the course of 60 to 180 minutes from the moment you have submitted your application, depending on the influx of applications that are queued to be processed, then we will notify you by email about your increase or if there is some incident in the verification process.


Take into account the following when making a request for a level increase to prevent the waiting time from being longer than necessary:


  • *Only the aforementioned documents are accepted as proof of residence.

  • The documents must be legible and their data must match what you have previously entered on the platform.

  • If your level increase request is rejected for having erroneous data and it is requested again, you will have to wait an approximate time of 60 to 180 minutes from the moment you sent your request depending on the influx of requests that are in the queue to be processed.