If you are a registered customer and you forgot your username

If this is your case then go to the Banexcoin login web page and then click on the option Problems with the login?

Then you must click on "I am a registered user and I forgot my username", then you must enter your registered email with which you are registered in Banexcoin and click on the "SEND AN E-MAIL"

Then the following message will appear, indicating that the username was sent to your email

Then you should check your email for the email sent, in the event that you do not find the email sent, we recommend you check in (inbox, promotions, notifications, spam or junk) 

After finding the email in your email, click on it, and the email sent with your username registered on our platform will appear.

After you have recovered your username, you can use it to log in. In the event that you have any other inconvenience, we recommend you check the instructions that you can find by clicking here.

Remember that if you have any questions or queries you can always write to us at [email protected] and we will gladly help you.