To obtain the client level upgrade on our platform, it is necessary to carry out the client level request process through your Banexcoin account and meet certain requirements.

For this, enter your Banexcoin account and you will be able to see the following screen where you will find information about your current client level and the levels at which you can request the increase, in the example that you will see below you will see how to request the increase at Amateur level, to You must click on the "Start Verification" button and follow the instructions that you will see below.

Nivel Amateur

After having clicked on the "Start Verification" button and the system will show you the data that you need to have on hand to be able to carry out the process on the following screen:

We recommend for a better experience, you use your mobile phone for this step. Take in mind the stages of verification and then click on "CONTINUE"

On the first screen of the form you will be able to:

  • Use your smart mobile device to scan the QR code (it is not necessary to download another application to scan the QR code, entering through the camera of your device you can do it). If you do not have a smart mobile device, you can verify it with the other options (via email or text message)

  • If you are carrying out the process from your mobile device, using the link sent via SMS, you can continue with your request.

  • You can continue with the process via Email requesting the verification link, by clicking on the option that appears on the screen.

Then, from the device you have chosen to continue, you must perform the identity verification, for this you must take the photos of your document and your selfie photo with the camera of your respective device, following the steps that will appear on the screen automatically.

Take in mind for this that:

  • You must keep the document and the camera steady when taking the images, try not to move your face in the case of the selfie or your identity document for approximately 3 seconds after the photograph has been taken to prevent the image from being captured with blur

  • In the case of Peruvian citizens it is necessary that you enter with your identity document (DNI)

  • As they are foreign citizens (not Peruvians) with residence in Peru, it is necessary that they enter their immigration card from both sides (back and front)

  • For foreign clients residing outside of Peruvian territory, they must enter their Passport only from the front, on both occasions.

After taking the photos, you will be able to see the following screen on the device from which you have captured the images:

Once you have entered your identity document and your selfie photo, wait a few seconds, then you must return to the device from which you started the verification (in case you have captured the images with your cell phone) and click on "CONTINUE" so that you can continue with the next stage where you must complete the information required to verify your identity.

Click on "Submit" to complete your identity verification process

Once you complete the registration process correctly, this confirmation screen will appear in which you must click on "Return to Banexcoin"

In case any field is incorrect, you will have to try again by clicking on "Shall we try again?" and to be able to carry out the verification.

If you have carried out your level increase request process successfully, including all the necessary requirements correctly and our procedure of analysis and validation of your information does not show any inconvenience then you will receive an email indicating that your level increase has been approved.


Once this message is received at your email address, you will know that you have reached the next client level and with it you will be able to start carrying out operations in Banexcoin.

Corporate Level

The corporate level is a level specially designed for companies for which a form must be completed where documents that reflect the legal and administrative aspect of the company must be attached.

If you want to know the complete instructions to apply for the corporate level increase, you can see them by clicking here.

Note: Documents must be uploaded individually as requested including all sheets in a single file with .PDF format

By obtaining your level increase you will be able to start trading in Banexcoin according to its limits.


  • According to our terms and conditions, you are under the responsibility of providing your real personal data whenever it is requested. We remind you that in order to activate your Banexcoin account you must validate your identity, uploading a photo on both sides of your identity document and a selfie. Once the verification and validation process is completed by the department in charge, you will obtain an Amateur client level.

  • We guarantee the protection of your personal information, it will not be disclosed or transferred to third parties, unless it is necessary to comply with current laws, carry out transactions or verify identity through specialized companies.