Can not see your crypto deposit? You should take in mind the following observations:
The transaction must have a minimum of 3 confirmations in the Blockchain network so that it can appear 
reflected in your Banexcoin account as it is BTC. In the case of USDC, USDT and ETH, the deposits need at least 15 confirmations.
As part of our AML (Anti-money laundering) policies, you are required to add the source of funds from 
cryptocurrency deposits equal to or greater than $5,000 or its equivalent in other currencies..
If you have a pending deposit to declare, we will tell you how to add your Affidavit below:
Enter your account in Banexcoin, in the lower left part of it it will appear as follows:
You must click on "Register declaration", then you only have to select the option from the drop-down menu that corresponds to the operation.
- Next you must select in "Declare the origin of your funds" the origin of the funds of your deposit in the drop-down list and then click on save to complete your declaration
After adding the origin of the funds, you will be able to see the balance reflected in your account automatically.
IMPORTANT:
Banexcoin, as a regulated institution, is obliged to apply international standard procedures that allow it to prevent Money Laundering and Terrorism Financing (AML). /CFT). Likewise, we take care of our reputation and that of our customers. If a crypto deposit presents an alert in our security system, a process will be carried out to verify the legitimacy of the funds. If there is any problem, we will contact you as soon as possible and we will inform you of the status of your transaction.